• Customer agrees there will be no cancellation charge for deliveries in Japan if cellular equipment rental order is cancelled with JCR CORPORATION (JCR) 72 hours prior to rental date and Customer and you will not incur any charges. Customer agrees that for deliveries within Japan if cancellation notice with JCR is not received 72 hours prior to the rental date,  the Customer was not at the delivery address, or has been determined to be a "No Show": a three days' rental cancellation charge plus applicable tax will be billed to the Customer's credit card. Three day cancellation charge applies for rental equipment delivered outside of Japan when cancelled after shipment to address specified in the order form. Cellular equipment rental orders received within 72 hours of the date of rental will not be charged for cancellation if the notice is received prior to the shipment of ordered cellular equipment. The cancellation charge will be waived in cases of equipment not delivered on promised date upon verification and documentation to JCR.  Phones not returned by Customer on agreed on return date will automatically renewed from day to day until receipt of cancellation notice or return of equipment. NOTE: JCR does not pre-schedule pickup of the cellular equipment.  It shall be your responsible to ensure the equipment is returned without delay. Return procedures are provided along with the cellular equipment.  Additional rental days may be charged if these procedures are not followed.  

• JCR shall not be liable to Customer for interruptions of service, loss of data, interceptions of cellular transmission, omissions or errors of third parties, equipment failures, acts of god, strikes, government actions, or causes beyond JCR’s reasonable control.  JCR shall not be liable if changes in operations, procedures, or services require modification or alteration of customer’s equipment or render customer’s equipment obsolete.  there shall be no reductions, setoffs, or credits against the charges for service for downtime or interruption of service unless such period exceeds twenty-four (24) consecutive hours from the time of notice of interruption until service restoration is provided to customer.  if service interruption exceeds twenty-four (24) consecutive hours, JCR shall provide customer with a credit allowance equal to the amount payable by customer during the service interruption period, provided customer promptly notified JCR of the service interruption.  JCR shall give no credit for circumstances caused by the negligence or intentional acts or willful misconduct of the customer.  in no event shall JCR be liable to customer for incidental, consequential or punitive damages, including, but not limited to, lost profits, loss of use, or loss of business opportunity.  JCR shall not be liable for injury to customer, other persons, or property damage through the use of any equipment or service provided under this agreement. CUSTOMER AGREES TO INDEMNIFY, HOLD HARMLESS, AND DEFEND JCR AGAINST ANY CLAIMS RELATED TO CUSTOMER’S MISUSE OF SERVICE OR EQUIPMENT UNDER THIS AGREEMENT.  CUSTOMER AGREES TO REIMBURSE JCR FOR ANY AND ALL COSTS AND REASONABLE ATTORNEYS’ FEES INCURRED BY JCR IN DEFENDING ANY CLAIMS RELATING TO CUSTOMER’S MISUSE OF SERVICE OR EQUIPMENT.

• Customer agrees to purchase the loss/damage waiver protection which covers equipment from loss, theft or damage. Customer agrees that he is responsible for the first $100.00 (deductible) of replacement or repair costs for equipment loss, theft or damage per phone rented.  All equipment and items included with rental must be returned and in original condition.

• Customer's initial rental charges will be paid to JCR prior to the delivery of cellular equipment.  Upon return of all cellular equipment from Customer, a Rental Statement will be prepared and sent via e-mail, fax or U.S. Mail within 2 - 8 weeks after the return date.  JCR sends statements on a Monthly Billing Cycle, which ends on the final day of each month.  Please contact us should you require your statement to be expedited after the return of the cellular equipment.   JCR shall charge the remaining balance due on the credit card provided at time of order. 
  
  JCR normally does not require a deposit for rentals.  There may be situations which require Customer to make deposit with JCR for rentals for more than 30 consecutive days. Based upon information supplied by Customer, JCR may obtain credit information regarding Customer from trade references and credit reporting agencies.  JCR reserves the right to either refund the deposit if Customer has maintained the account in good standing, or apply the deposit to any balance owed by Customer to JCR.  If JCR refunds the deposit to Customer, said deposit will be sent to Customer by United States first class mail to Customer’s last known address.  JCR may require that any such deposit be increased based on Customer’s usage or changes in Customer’s credit status, or any other valid reason. 

• Opening the phone case, rear panel, or display will damage the warranty seal.  Customer will be liable for damage and repair costs associated with the opening and unauthorized testing of the cellular equipment.  Customer will be responsible for replacement or repair costs if damage is a result of connecting cellular equipment to accessories or equipment not provided by JCR the equipment is damaged.  Do not charge equipment without proper voltage adapters.
  

• Option A airtime minutes are calculated using the phones internal timer.  Tampering with or resetting the timer will can be easily determined by our office upon return of the cellular equipment.  Customers using Option A who misuse the equipment in this manner will be contacted and automatically billed with the Option B rates (detailed billing). In addition, there will be a RESET CHARGE of $100.00.
  
  

• JCR-i Temporary Internet Access and Data Card Services:
  Misuse of this service in any way will result in immediate termination of internet and cellular services.  All equipment must be returned immediately.  Further rentals and service will not be authorized.  Misuse of Service includes:
  
  1. Providing username and/or password information to non-account holder.
  2. Publishing or posting any information related to this service.
  3. Tampering with username and/or password codes.  

Misuse of any of JCR's or the cellular provider's services will result in Customer no longer being eligible to rent from JCR.  
JCR reserves the right to refuse services at any time.

Revised FEBRUARY 1, 2003  © 1998 - 2003 JCR CORPORATION